Neighbourhood House Support Volunteer
This vital role will support the Community Engagement Manager and House Operations Manager by assisting with a variety of administrative tasks, including customer service, office tasks, and general assistance for the visitors who come to the house. The volunteer will play a key role in ensuring that people feel welcome, and that the office runs efficiently, allowing staff to focus on strategic projects and program development. This opportunity may suit some people seeking volunteering engagements to fulfil their mutual obligations through Centrelink.
Key Responsibilities
- Greet visitors and provide information about the Neighbourhood House’s programs, services, and events.
- Answer phones and respond to inquiries, either in person, by email, or by phone.
- Assist with administrative tasks such as photocopying, scanning, printing, filing, and data entry.
- Process class registrations and payments, ensuring records are kept up to date.
- Assist with maintaining the office and community spaces, ensuring they are tidy and organised.
- Help with the setup and takedown of equipment for classes, groups, and events (if required).
- Assisting with room & equipment hire.
- Assist with the production and distribution of new resident bags for local community members.
- Provide on-site support for groups using the Neighbourhood House, including setting up for meetings or accessing resources such as power points and technology.
- General housekeeping (vacuuming, dusting, cleaning bathroom etc.)
- Be a friendly and approachable presence in the Neighbourhood House, creating a welcoming environment for all.
Benefits of Volunteering with Us
- Make a positive impact on your local community by helping with the operations of a vibrant Neighbourhood House.
- Gain experience in customer service, office administration, and community engagement.
- Meet new people and be part of a supportive and welcoming team.
- Contribute to a cause that fosters inclusivity, learning, and empowerment.
- Access opportunities for skill development and training.
- Work in a beautiful historic building surrounded by a productive community garden.
- Great opportunity for individuals receiving [some] Centrelink benefits as part of their mutual obligation requirements.
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